RK GLOBAL

3.5 Overall

R K Global is a discount brokerage firm that is serving a wide range of investment products in the Indian financial market for a long time. Their excellent house research, useful tips and recommendations, and high-quality customer service make R K Global one of the best platform choices for any investor, new or experienced.

Brokerage Charges4.0
Platforms & Tools 2.5
Customer Service 2.5
Cons
  • Unlimited brokerage plans available but only for the equity segment
  • Monthly fees charged for their software usage
  • Call and trade charge Rs 25 per call which is very high

RK Global Overview

RK Global was founded in the year 1995 in New Delhi by Ramesh Kumar Bhagchandka. In the year 2000, the company set up its retail broking business. RK Global became a Depository Participant of NSDL in 2001. Since then, it has obtained membership of (NSE, BSE, MCX, NCDEX, MCX'SX, NSEL, NSDL) under different group companies. 

The company offers its services in over 150 cities and 24 States across India with a strong base of Business Associates. With a clear vision of Trust, Transparency & Utmost Client Satisfaction, RK Global is providing services such as e-Trading, DP, IPO & MF, NRI and Research Service.


RK Global Brokerage Charges

R K Global is providing two plans for the equity segment i.e. “India Trades @ Rs.999”, providing unlimited trading in NSE/BSE Capital market Segment & Currency derivatives for Zero Brokerage and Rs.9 per executed order scheme under its ‘Super 9’ plan for their retail clients. For all other segments apart from the capital market, the brokerage is Rs 9 per lot.


"Software maintenance charges for WEB VERSION which is Rs.99(+ GST) & ODIN Rs.299(+ GST) will be debited from your account monthly for each segment."


RK Global Other Charges

  • DP charges for delivery-based equity selling that is charged only on sell-side - Rs 12.5 per transaction
  • Call and Trade feature is available at an extra cost of Rs 25/- per call
  • Digital Contract notes are sent via Email. Physical copies of contract notes can be ordered at an additional charge of Rs 30/- per contract + Courier charges.
  • Instant payment gateway charges for over 26 banks - Rs 8 per fund transfer.

Account Opening Charges

  • Trading Account Opening Charges: NIL
  • Demat Account Opening Charges (One Time): Rs 50
  • Trading Annual Maintenance Charges (AMC): NIL
  • Demat Account Annual Maintenance Charges: AMC - NIL, POA charges - Rs. 20 per Month
  • Commodity Account Opening Charges: NIL

RK Global Platforms & Tools

1) RKG Diet ODIN - Diet ODIN 10x Setup is a high-speed trading terminal for your desktop. Diet ODIN supports Multi-Exchange and Multiple Segment Trading and gives the customers real-time access to scrip quotes which is blazingly fast. It supports advanced order types like Bracket Order and Cover Order.

 

  • Streaming quotes for real-time rates across multiple exchanges
  • Options to open market watch in excel to facilitate analysis of live data
  • Facility to process Bulk order & Grid order entry
  • Get market status at a glance with Heat Map
  • Online fund transfer from more than 25 banks
  • Intraday, Continuous, & Historical charts with 63 technical indicators
  • Integrated market watch along with alert facility
  • Integrated back office to access account information

2) RKG Net.Net - RKG Net.Net is a trading website for fast, easy and accessible online trading with same features as their trading terminal.

Here are some salient features:

  • Fast, easy, and accessible online trading tool
  • No installation or download required
  • Streaming quotes with few minutes delay across multiple exchanges
  • Multiple exchanges along with the charting facility
  • Integrated market watch
  • Integrated back office to access account information

3) RKG Mobile Trading - RK Global supports mobile-based trading by allowing you to download their trading app called 'RKG Net.Net'. It is a highly secured smartphone application for Windows that allows real-time feed and to track orders and positions on the go.

  • Diet ODIN-based application iWIN for NSE, BSE, MCX, & MCX-SX Segments
  • NSE NOW Mobile Trading application for NSE Cash/F&O/Currency
  • User-friendly & convenient application tailor-made for that on-the-go
  • Live streaming of quotes availability of refresh option
  • Integrated Market Watch

RK Global Education & Research

Unlike other peers in the stockbroking industry, Achiievers provide daily morning outlook on Equity & Commodity, Fundamental Research Report, & Weekly/ Monthly calls on the registered mobile number and e-mail id.

  • Activate Trading tips, Market updates/outlook - SMS 'RKG Tips Start' to 56677
  • Deactivate Trading tips, Market updates/outlook - SMS 'RKG Tips Stop' to 56677

Apart from providing recommendations, RK Global doesn't help its traders & investors to boost their knowledge about the financial market by providing any offline or online educational blogs. 


RK Global Customer Service

RK Global is available to its clients through the following communication channels:

  • Email
  • Phone 
  • Webform 
  • Chat

The number of communication channels are wide and provide 24* 7 customer service but the service quality is pretty ordinary. If RK Global is looking for any sort of value to provide to its clients through customer service, it needs to look at the following aspects very closely:

  • Train its team of customer service executives and make them skillful enough to deal with clients coming with different types of queries.

A lot of users have complained about the professionalism of the executives and the customer care service quality is reviewed as "below average".


RK Global Closing Thoughts

Like for all brokers, there is room for improvement for R K Global as well. Despite R K Global's shortcomings with charging for trading tools and lacking in training and education, the broker is offering some of the unique facilities to its clients which are lacking in other discount brokers.

They have 3-in-1 account offering which is unique and easy to transfer funds. With low brokerage, decent trading platform, and a provision of tips and recommendations, R K Global certainly offers more than value for money service to its clients.